Contractor FAQs

Please click on the question below for more Contractors information.

HVAC SAVE combines a professional certification with performance testing in the field. In about 45 minutes, a trained professional can measure and verify the heating and cooling side of a system to determine the equipment and system delivered efficiency. 

The initial step is a one-day training and professional certification course. If you do not have HVAC SAVE certified professionals on staff, you can view our upcoming trainings and register here. If you already have SAVE certified professionals on staff and are looking to begin performance testing, please contact us at john@whyesi.com to enroll in the online software.  Once registered, you will be able to process your test reports and rebate forms.

HVAC SAVE performance testing and verification can be used to elevate customer confidence, build your reputation, and set yourself apart from competitors. Quality installation and existing system tune-ups accompanying HVAC SAVE performance testing can help set your company apart from firms that do not conduct HVAC SAVE performance testing. Contractors completing the HVAC SAVE certification training will also receive CEU hours that count towards their state licensure.  

The software can be found at www.HVACSAVEsoftware.com.  If you don't know your username or password, click to have them emailed to you. Since it's an automated email, make sure you check your junk email folder.  If you still need help, you can email hvacsave@mwalliance.org.

You can only test cooling equipment when you can turn the equipment on.  Most manufacturers deem it appropriate to turn cooling equipment on once the temperature is 65 degrees or higher.  Heat pumps can be tested in heating or cooling mode and don't need to be tested in both; if it works in one mode, it will work in the other. 

If you install an air conditioner during the heating season, you can do testing once the weather warms up.  If your customer is seeking a rebate for the equipment, the testing in cooling mode must be submitted to the utility company by September 30th. 

Equipment rebate jobs are just a swap out of the heating and cooling equipment and the rebate amounts are determined by each utility. 

System rebate jobs include the equipment and the ductwork.  In order to be considrered a system rebate job, you must be measuring airflow through the ductwork and taking temperature readings at registers and grilles.

The report will only be generated if all of the information is completed.  Verify that you have entered information for each tab: Utility Rebate, Equipment, and HVAC testing. Also verify that the Electric and Gas utilities report on the first tab match the utility job type you selected. If you're still having issues, you can call (515) 491-3382.

The utility companies would like you to collect as much information as possible while you're at a customer's home.  If you're only installing a new furnace but the house has an existing air conditioner, collect any manufacturer specs that are available.  When the air conditioner needs to be replaced, you can then reference what the old equipment was.

Begin by verifying that you didn't make any errors when entering the information into the software.  The last page of your test results will give you come clues as to what specific measurements were off and then a solution on how to fix them.  It could just mean that you need to recheck the fan tables or retake a measurement at the equipment.

Each utility company has their own rebates available for their customers. Please click on the name of the utility for their specific rebate information. Alliant Energy, Cedar Falls Utilities, and MidAmerican Energy

The HVAC SAVE program can be used in new construction to verify that the installed HVAC system is performing as expected. An HVAC SAVE certified contractor can also ensure that new equipment replacing old equipment is installed correctly in existing homes.